About the Course
The Operations Manager Level 5 programme is designed for people who manage teams and/or projects and contribute directly to achieving operational or departmental goals as part of an organisation’s strategy.
You’ll develop the skills to plan and lead operations, manage change, improve performance and support sustainable growth across private, public and third-sector organisations of all sizes. While job titles and responsibilities may vary, the knowledge, skills and behaviours developed on this programme are consistent across industries.
This programme is suitable for those already working in management or supervisory roles, as well as individuals looking to progress into operational leadership positions.
What You’ll Learn
Operational Planning: Create and deliver operational plans aligned to organisational objectives.
Project Management: Plan, manage and evaluate projects from start to completion.
Leadership & Team Management: Lead, motivate and support teams to achieve high performance.
Change Management: Manage and support organisational change effectively.
Financial & Resource Management: Control budgets, allocate resources and monitor performance.
Talent Management: Support recruitment, development, coaching and mentoring.
Communication Skills: Communicate clearly and confidently with teams and stakeholders.
Professional Development: Build personal and professional behaviours expected of modern managers.
Applied Learning: Take part in structured masterclasses, tutor-led sessions, learning hub recaps, peer study groups and employer-agreed improvement projects to apply learning in the workplace.
Requirements
Computer & Internet Access: A laptop or desktop with a reliable internet connection.
Workplace Role: You should be working in a role where you manage people, projects or operational activity.
English & Maths: If you do not already hold Level 2 English and Maths, you will need to achieve this before the final assessment.
Entry Criteria: Entry requirements are set by each employer, but typically include a good standard of general education (often around GCSE level or equivalent).
No Specific Age Restriction: This programme is open to adults of all ages and career stages, including career changers and those looking to progress into management roles.
Course Skills
Operational planning & performance management
Team leadership & people development
Project management & delivery
Change management & continuous improvement
Financial & resource management
Stakeholder communication & influencing
Coaching, mentoring & talent development
Problem solving & decision-making
Strategic thinking & business alignment
Professional leadership behaviours
Course Modules
001
Operational Planning & Management
Learn how to create, deliver and monitor operational plans that align with organisational strategy and performance targets.
002
Managing Teams
Develop the skills to lead, motivate and support teams, including performance management, delegation and staff development.
003
Communication Skills
Build clear and effective communication for working with teams, senior managers and stakeholders.
004
Personal & Professional Development
Focus on leadership behaviours, self-management, resilience and long-term career development as a manager.
005
Project Proposal & Delivery
Learn how to plan, structure and manage improvement projects that deliver measurable business benefits.
Enrolment Process
Getting started is simple and fully supported. Once interest is registered, both the learner and employer are invited to a friendly information call with our delivery team. This call explains how the programme works, what to expect from the training and assessment, and how the programme will support business objectives and individual career development.
The next step is completing the application and funding paperwork. Our team manages this process closely, guiding employers and learners through each stage to ensure everything is completed smoothly, accurately and with minimal administration time.
Before the programme begins, learners take part in an online induction. This introduces the learning platform, course structure, support services and key contacts, ensuring everyone feels confident, informed and ready to begin from day one.
Related Programmes
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Faq
001
Are apprenticeship programmes only for entry-level roles?
No. Apprenticeships run from Level 3 to Level 7, including management and leadership roles.
002
Can apprenticeship programmes support existing staff, not just new hires?
Yes. Most employers use apprenticeships to upskill and retain existing employees.
003
Will this distract teams from their day-to-day role?
No. Apprenticeship programmes are designed around real work and to complement it, not time away from it.
004
How do we know which programme is right for us?
We assess your business priorities and connect you with a programme that will deliver a measurable impact.
005
What about funding and the apprenticeship levy?
We guide you through maximising the apprenticeship levy, funding options and compliance.
006
Do we have to choose a training provider ourselves?
No. We connect you with vetted, high-quality learning providers that fit your needs.
007
What other support is available to businesses taking on apprentices?
As well as connecting your team to the right programmes based on your skills gaps, we:
Handle the logistics and details on funding and your responsibilities
Provide ongoing learner support and business guidance throughout the programme.
008
Is this suitable for small or growing businesses?
Absolutely. Apprenticeships are one of the most cost-effective ways to build capability with any size of business.
009
How long does an apprenticeship take?
The right apprenticeship programme will be matched to the job role and business goals and depends on the level and complexity of the apprenticeship. however on average they take between 12-18 months.
010
What makes Rendstaff different?
We are learning provider neutral and our advice is based on what’s right for your business.
001
Are apprenticeship programmes only for entry-level roles?
No. Apprenticeships are open to new starters and experienced professionals at any stage of their learning journey and generally offer a structured route to more senior roles.
002
What programme levels are available?
From Level 3 through to Level 7, including degree-equivalent pathways with in-demand skills that employers value.
003
Will I receive support throughout the programme?
Yes. We guide you from initial advice through to enrolment, with clear support at every step. You will receive quality learning and mentorship with your tutor throughout the programme.
004
Do I choose the training provider?
We connect you with high-quality programme providers that best support your learning and progression on your growth journey.
005
Do I have to pay anything towards my apprenticeship programme?
No. The cost of your training is met by the employer who is able to access support from the government.
006
Will it help me build and develop my professional network?
Yes. You will be tutored by industry experts from day one and your programme will provide you with valuable networking opportunities and mentorship.